Disappointed with WM
- Vivan
- Newbie
- Posts: 20
- Joined: Mon Jun 22, 2009 1:25 pm
- Location: Abu Dhabi
- Location: Abu Dhabi
Disappointed with WM
I have had a few issues with WM mainly with waiting times. The last time I had a breakdown issue and they were unable to take my car as they were “Very Busy” and had to wait over a long weekend. Then when they took the car in it took them 2 full days to figure out and fix a noisy pulley.
This time I tried to make a booking for a Service and the waiting time is over 6 working days as against their policy which states 3 working days.
Besides, I have been having issues with my central lock which they have not been able to sort out after several attempts.
Unfortunately I am stuck with WM for a while as I have extended warranty.
I know it’s probably a “Jeep Thing” but just wanted to know if anyone else is having similar issues with WM or is it just me.
Vivan
This time I tried to make a booking for a Service and the waiting time is over 6 working days as against their policy which states 3 working days.
Besides, I have been having issues with my central lock which they have not been able to sort out after several attempts.
Unfortunately I am stuck with WM for a while as I have extended warranty.
I know it’s probably a “Jeep Thing” but just wanted to know if anyone else is having similar issues with WM or is it just me.
Vivan
- Xof
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Re: Disappointed with WM
try Nissan, or Toyota or Premiere Motors... then you will see how good WM is! at least they do not promise anything they cannot do.
Xof ex marshal in China with a oo||||||oo accent
- no more toy... just an e-scooter to go to work
- no more toy... just an e-scooter to go to work
- iguana
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Disappointed with WM
We are the largest group that deals with WM ... Yes some times we have issues with them, but they sort things quickly and professionally
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- adiga
- Deputy Chairman & Co founder
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Re: Disappointed with WM
Vivan, you have to change your avatar and put J33P photo
Kidding aside, your complain been conveyed to WM ,
and as said above,, try other dealers to see the deference
Kidding aside, your complain been conveyed to WM ,
and as said above,, try other dealers to see the deference
“Do for this life as if you live forever,
do for the afterlife as if you die tomorrow”
do for the afterlife as if you die tomorrow”
- BAHA
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Disappointed with WM
You mean, they actually lesson to you !Xof wrote:try Nissan, or Toyota or Premiere Motors... then you will see how good WM is! at least they do not promise anything they cannot do.
And they don't lose parts!!
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Trip count: Who cares!
BAHA
0557422242
Youth at the prow, pleasure at the helm
Trip count: Who cares!
- Vivan
- Newbie
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- Joined: Mon Jun 22, 2009 1:25 pm
- Location: Abu Dhabi
- Location: Abu Dhabi
Re: Disappointed with WM
I really don't want to compare different brands here.. but anyway, I have experience with Nissan and completely agree with your statement. However, I have a Mitsubishi and had a Peugeot and never faced such issues. My question was clearly about WM to understand from regular customers.
PS - I am not complainting to WM here. I am just sharing my experience and want to hear about other experiences only.
PS - I am not complainting to WM here. I am just sharing my experience and want to hear about other experiences only.
- Wasabi
- Overseas Marshal
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- Location: Muscat / Oman
Re: Disappointed with WM
Vivan, what have you been doing since 2009? 18 posts and still a newbie..................
We are all travelers in the wilderness of this world, and the best we can find in our travels is an honest friend
- Vivan
- Newbie
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- Location: Abu Dhabi
- Location: Abu Dhabi
Re: Disappointed with WM
Since off-roading runs in my blood "newbie" or 2009 isn't an issue.. lolWasabi wrote:Vivan, what have you been doing since 2009? 18 posts and still a newbie..................
https://www.facebook.com/photo.php?fbid ... 79193ab5b5
On a serious note - I prefer to stick to the topic.
- mamoun
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- Shadi
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- Location: Dubai
Re: Disappointed with WM
This is the first time i heard something like this about WM
from my own experience , I can say nothing better than WM
Speshally the service after sales
from my own experience , I can say nothing better than WM
Speshally the service after sales
Shadi
JKU 2016
Mob:055 55 247 93
If you will follow that black, you will NEVER come back
Did 335 offroad trips till 1/10/2016
JKU 2016
Mob:055 55 247 93
If you will follow that black, you will NEVER come back
Did 335 offroad trips till 1/10/2016
- 9ball
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Re: Disappointed with WM
I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.
Desnav team: Whassup? with Waqmaster and Triplod.
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Spidertrax lift kit, Old Man Emu suspension, Mopar Cold Air Intake, extra radiator for transmission, Mickey Thompson Classic II wheels, KC lights, more stuff to come.
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Predator cues for the pool table (Samsara for play, BK2 for break, Air for jump, Predator case)
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Proud to be Marshal with best club in UAE
2008 Jeep Wrangler Sahara Unlimited 4 doors for the dunes
Spidertrax lift kit, Old Man Emu suspension, Mopar Cold Air Intake, extra radiator for transmission, Mickey Thompson Classic II wheels, KC lights, more stuff to come.
2012 Mustang convertible for the highway and speeding tickets
Predator cues for the pool table (Samsara for play, BK2 for break, Air for jump, Predator case)
Black Belt in Karate
PADI Rescue Diver and Nitrox certified
Super hot wife, 3 cats: one weird looking Sphynx, one crazy fat Arabian Mau and one we are not sure about but not a whole lot smarter
nineballwizard on PS4 Call of Duty games
/l ,[_____],
l----L-OlllllllO-
()_) ()_)-o-)_)
Proud to be Marshal with best club in UAE
- iguana
- Founder & Chairman
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Disappointed with WM
So Vivan, you are an off-roader, who joined us in 2009, you only have 18 posts so it seems that you are not interested in AD4x4 .... Why are you complaining here about WM? You can complain at your own FB page or in whatever group you go off-roading with.
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- SCORPIO
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Re: Disappointed with WM
or before you read the bill9ball wrote:I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.
YOU CAN NEVER SET OUT TO GET OUT FROM THIS LIFE ALIVE
- 9ball
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- Location: Abu Dhabi
Re: Disappointed with WM
I think after you read the bill you need several pints!!SCORPIO wrote:or before you read the bill9ball wrote:I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.
Desnav team: Whassup? with Waqmaster and Triplod.
2008 Jeep Wrangler Sahara Unlimited 4 doors for the dunes
Spidertrax lift kit, Old Man Emu suspension, Mopar Cold Air Intake, extra radiator for transmission, Mickey Thompson Classic II wheels, KC lights, more stuff to come.
2012 Mustang convertible for the highway and speeding tickets
Predator cues for the pool table (Samsara for play, BK2 for break, Air for jump, Predator case)
Black Belt in Karate
PADI Rescue Diver and Nitrox certified
Super hot wife, 3 cats: one weird looking Sphynx, one crazy fat Arabian Mau and one we are not sure about but not a whole lot smarter
nineballwizard on PS4 Call of Duty games
/l ,[_____],
l----L-OlllllllO-
()_) ()_)-o-)_)
Proud to be Marshal with best club in UAE
2008 Jeep Wrangler Sahara Unlimited 4 doors for the dunes
Spidertrax lift kit, Old Man Emu suspension, Mopar Cold Air Intake, extra radiator for transmission, Mickey Thompson Classic II wheels, KC lights, more stuff to come.
2012 Mustang convertible for the highway and speeding tickets
Predator cues for the pool table (Samsara for play, BK2 for break, Air for jump, Predator case)
Black Belt in Karate
PADI Rescue Diver and Nitrox certified
Super hot wife, 3 cats: one weird looking Sphynx, one crazy fat Arabian Mau and one we are not sure about but not a whole lot smarter
nineballwizard on PS4 Call of Duty games
/l ,[_____],
l----L-OlllllllO-
()_) ()_)-o-)_)
Proud to be Marshal with best club in UAE