Hi All,
Has anyone had trouble with Mapsource on a PC running Vista? I've loaded and re-loaded the software four times now, including following the on-line unlocking process, but it makes no difference. It won't even open . It just gives me an error message to copy and paste and email to Garmin, who still haven't responded.
I've pasted the error message below and if anyone can make sense of it / shed some light, I'd be very grateful, especially as I was hoping to make a route for my Oman trip this long weekend.
Thanks,
Steve a.k.a. Mulgara
ERROR MESSAGE:
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<ErrorReport xmlns="http://www.garmin.com/xmlschemas/ApplicationErrors/v1">
<Error>
<Exception>
<SubId>5</SubId>
<SourceCodeLocation>
<SourceFileName>WIN_REGKEY.HPP</SourceFileName>
<SourceFileLine>583</SourceFileLine>
</SourceCodeLocation>
<Extra>Reg name: 'HKEY_CURRENT_USER\Software\Garmin\MapSource\Settings\ToolBars'; Windows Error Code: 5
Access is denied.
</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>14</VersionMinor>
<BuildMajor>1</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>Jun 26 2008, 18:40:52</Time>
<Builder>sqa</Builder>
</Build>
<LanguageID>1033</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows Vista Service Pack 1</OperatingSystem>
<Processor>x86, Processor Level: 6, Processors:2, Model: 15 Stepping: 2</Processor>
<RamSize>2097151</RamSize>
</Computer>
<Time>2009-02-27T12:16:18Z</Time>
</Error>
</ErrorReport>
Mapsource won't open...
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Mapsource won't open...
'Mulgara': a small Australian desert-dwelling marsupial that burrows in to sand dunes to escape the heat... Formerly known to drive a blue JK in the dunes of the UAE!'
...Now back on two-wheels in the UK...
...Now back on two-wheels in the UK...
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- Intermediate
- Posts: 134
- Joined: Mon Sep 22, 2008 9:00 am
- Location: Non UAE resident
- Location: London, UK
Thanks Mike - you're always there to answer my questions! Not sure what you mean by saving the key on the computer. The instructions say open Mapsource and then enter the key when prompted, but it won't even open.
The maps were already loaded on the unit at the shop when I picked it up, so perhaps that changes the procedure somehow. Might stop by there this evening to see if they can suggest what might be wrong...
Thanks again,
Steve a.k.a. Mulgara
The maps were already loaded on the unit at the shop when I picked it up, so perhaps that changes the procedure somehow. Might stop by there this evening to see if they can suggest what might be wrong...
Thanks again,
Steve a.k.a. Mulgara
'Mulgara': a small Australian desert-dwelling marsupial that burrows in to sand dunes to escape the heat... Formerly known to drive a blue JK in the dunes of the UAE!'
...Now back on two-wheels in the UK...
...Now back on two-wheels in the UK...